LEGAL · CAUSALLENS
Learn how CausalLens collects, uses, and protects information when you use our AI-powered causal analysis platform.
Last updated: 2026/10/24
CausalLens ("we", "us", or "our") is an AI-powered platform designed to help users explore complex questions through interactive causal maps, supporting evidence, and structured analysis.
This Privacy Policy explains what information we collect, how we use it, which service providers may process it, and the choices available to you.
We aim to handle personal information responsibly and be transparent about how our services operate.
By using CausalLens, you acknowledge the data practices described in this policy. Where consent is required by applicable law, we will seek it separately.
This policy should be read together with our Terms of Service and Cookie Policy.
The information we process depends on how you interact with CausalLens.
When you create or use an account, we may process:
CausalLens supports email-based authentication and Google sign-in.
Authentication is managed using Better Auth. Password authentication information is handled through the authentication system rather than stored as readable passwords.
When you use CausalLens to generate or explore a causal analysis, we process information related to your request, including:
Saved analyses allow you to revisit previous results without generating the same analysis again.
Please avoid entering passwords, financial account credentials, highly sensitive personal information, or confidential third-party information into analysis prompts.
When you use paid features, we may process information necessary to manage your subscription and Credits, including:
Payment checkout and related payment processing are handled through Creem.
CausalLens does not need to store your full payment card number to manage your subscription. Payment information entered during checkout is handled by the payment provider according to its own policies.
If you contact us through our website, we may process:
Contact form messages are sent through our email service provider, Resend.
When you access our website, our hosting, authentication, and infrastructure services may process technical information such as:
The exact information processed depends on the services involved and their configuration.
We use information to operate and improve CausalLens, including to:
We do not represent AI-generated causal relationships as automatically established scientific facts. Users should evaluate the evidence and assumptions associated with their analyses.
CausalLens relies on external AI and information retrieval services to provide its core functionality.
CausalLens uses OpenRouter to access AI models involved in generating and evaluating causal analyses.
Questions, relevant prompts, and analysis-related information may be transmitted to OpenRouter and the model providers involved in processing a request.
The handling of that information may depend on the provider and model used.
CausalLens uses Tavily to search for supporting information and evidence.
Search queries derived from your analysis may be transmitted to Tavily to retrieve relevant sources.
AI processing may involve third-party systems outside CausalLens's direct infrastructure.
Do not submit confidential information or sensitive personal data unless you are comfortable with the processing necessary to provide the requested analysis.
CausalLens does not guarantee that AI-generated content or retrieved evidence will always be complete, accurate, or suitable for a particular decision.
We use third-party technologies to operate CausalLens.
| Service | Purpose |
|---|---|
| Better Auth | Authentication and session management |
| Optional account sign-in | |
| Neon PostgreSQL | Database storage for accounts, analyses, subscriptions, and Credits |
| OpenRouter | AI model access and analysis processing |
| Tavily | External information and evidence search |
| Resend | Transactional emails and contact form delivery |
| Creem | Checkout, subscription, and payment processing |
| Vercel | Website hosting and application infrastructure |
These providers may process information necessary to deliver their respective services.
Their handling of information is also governed by their own applicable terms and privacy policies.
We may update our service providers as the platform evolves and will update this policy when material changes require it.
CausalLens uses cookies and related technologies to support essential website functionality, including authentication, session management, and security.
Optional analytics and advertising integrations included in the underlying website template are not currently enabled.
For more information, including browser controls, please read our Cookie Policy.
CausalLens stores account information, saved analyses, subscription records, and Credits-related records as needed to provide the service.
Different categories of information may be retained for different periods depending on operational requirements, account status, applicable legal obligations, and the retention practices of relevant service providers.
We do not currently publish a single fixed retention period that applies to every category of information.
When information is no longer required, we aim to delete, anonymize, or otherwise handle it in accordance with applicable requirements and our operational capabilities.
Some records may need to be retained after an account is closed for billing, dispute resolution, security, or legal compliance.
You may be able to review or update certain account information through your account settings.
CausalLens provides an account deletion feature through its authentication system.
Deleting an account may affect your ability to access saved analyses, subscription-related features, and other account information.
Account deletion does not necessarily result in the immediate removal of every record from third-party systems, backups, or records that must be retained for legitimate legal or operational reasons.
If you need assistance with account information or deletion, please contact us.
We use authentication controls, access restrictions, and other technical measures intended to protect information processed by CausalLens.
Account-related features are designed to require appropriate authentication, and saved analyses are associated with individual user accounts.
However, no internet-based service, database, or transmission method can be guaranteed to be completely secure.
We cannot guarantee absolute protection against every unauthorized access attempt, service disruption, or security incident.
CausalLens uses third-party infrastructure and service providers that may process information in different countries.
Depending on your location and the providers involved, information may be processed outside your country or region.
Where applicable, international processing and transfers are subject to relevant legal requirements.
Depending on your location and applicable law, you may have rights relating to your personal information, including the ability to:
These rights are not absolute and may be subject to legal exceptions.
To submit a privacy-related request, please contact us. We may need to verify your identity before processing certain requests.
CausalLens is intended for users who can lawfully enter into agreements for online services under applicable law.
We do not intentionally design the platform to collect personal information from children who are not legally permitted to use the service without appropriate authorization.
If you believe a child has provided personal information in circumstances that require our attention, please contact us.
We may update this Privacy Policy to reflect changes in our services, technology providers, data practices, or legal obligations.
When we make changes, we will publish the revised policy on this page and update the date shown above.
Where required by applicable law, we will provide additional notice of material changes.
If you have questions about this Privacy Policy, your personal information, or a privacy-related request, please contact us.